A-P05 · TOPIC · third-party-concentrationGRA dossier · service level R0
GRAPayments and Market InfrastructureIn development
Topic dossier · Payments and Market Infrastructure

Third party concentration

Payment and market infrastructures and their participants depend on a few technology providers: cloud platforms, messaging networks, software vendors and data centres. A failure at one can disrupt many institutions at once. This page sets out how third-party concentration risk develops, how it is measured, and the authorities and boards who decide.

01In brief

The short answer.

Third-party concentration risk is the risk that many financial institutions and infrastructures depend on the same technology providers, so one failure disrupts many. It is hard to see because of subcontracting. Financial authorities, boards, providers and procurement functions hold the decisions.

02Spatial finance

Settlement dependencies, and what fails with a node.

How a failure at one financial centre can spread through settlement links. Design links, not real dependencies.

Sixteen financial centres, and how a failure at one spreads through settlement links.Design links, not the real dependencies of any infrastructure.
03Console

RTGS operations console, in outline.

The working screen behind this subject: its structure, terms and states. Names are placeholders and values illustrative.

RTGS operations console

Third party concentration · RTGS system · Business day 156

  • Value settled today
    117local bnActive
  • Payments queued
    22969Watch
  • Availability, % this month
    99.9Normal
  • Participants below liquidity floor
    0Alert
Queue building at peakGRA · Payments and Market Infrastructure

Intraday liquidity, system

Incident and failover log

  1. 09:10INCParticipant P-12 message delay
  2. 10:42LSMLiquidity saving cycle released 29 payments
  3. 14:00CUTCustomer payment cut-off
  4. Q3TESTContingency site failover in 41 min
RTGS operations console: the screen's structure, terms and states for Third party concentration.Placeholder names and illustrative values; a design, not a record or a live system.
04The question

Third party concentration: how the risk develops.

Cloud, identity and outsourced systems. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Many depend on few

Cloud, messaging and core software markets are concentrated. Institutions that diversify individually may still share the same underlying provider.

Mechanism

Visibility is limited

Institutions often do not know their providers' subcontractors. Authorities lack a sector-wide map of dependencies.

Mechanism

Exit is hard

Migrating away from a core provider takes years. Exit plans exist on paper but may not be executable in a crisis.

Mechanism

Direct oversight is new

Regimes such as DORA designate critical ICT providers for direct oversight. Their effect on resilience is still emerging.

05Key terms

Terms used on this page.

Each term as this page uses it. Where a standard-setting body defines the term, the wording follows that body.

TermDefinition
Concentration riskThe risk from dependence on a single provider or a small number of providers.
Critical third partyA provider designated by authorities for oversight because of its importance to the financial sector.
Exit planA documented plan to move a service away from a provider without unacceptable disruption.
06Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Critical ICT third-party providers designatedcountannualEuropean Supervisory Authorities recordsOFFICIAL
Share of critical services on top cloud providerspercentperiodicSupervisory surveysREPORTED
Registers of information on ICT arrangements submittedcountannualDORA reportingOFFICIAL
Incidents caused by third partiescount and share of incidentsannualIncident reportsOFFICIAL
Tested exit plansshare of critical arrangementsperiodicSupervisory reviewsDECLARED
Fourth-party dependencies identifiedcount per critical providerperiodicInstitution mappingREPORTED
07Canvas

From sources to decisions.

The topic as a computational graph: named sources feed the methods, an evidence review gates the outputs, and the decisions stay with the authorities that hold them.

Pipeline canvas · Third party concentration as a run graphDesign, not a record
Third party concentration: operational resilienceImportant business services are identified and impact tolerances set; people, processes, technology and third parties are mapped; severe but plausible scenarios test whether services stay within tolerance; vulnerabilities are remediated and the board self-assesses. Design of the process, not a record of a run.

Fig. 02Nodes carry their type, two metric rows and a state; connectors show what feeds what; dashed frames name the owners; the timeline is the cadence. Design of the pipeline, not a record of a run.

08Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
FSB toolkit for third-party risk management and oversightTerminology and toolsFree, FSB terms
European Supervisory Authorities DORA oversight recordsDesignated critical ICT providersFree, EU reuse terms
Bank of England, PRA and FCA critical third parties regime documentsUK regime for critical third partiesFree, Bank of England terms
IMF and BIS reports on cloud concentration in financeAnalysis of concentration riskFree, IMF and BIS terms
Public incident reports by providersRoot causes of major outagesFree to read, terms per provider
09Decisions

Who decides, and what the evidence serves.

Payments and Market Infrastructure prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Financial authoritiesWhich providers to designate and overseeDependency mapping and incident evidence
FMI and institution boardsHow much concentration to accept and how to plan exitProvider dependence and test results
Technology providersHow to meet oversight and resilience expectationsRegulatory requirements
Procurement functionsWhich contract terms protect resilienceComparable contract practice

Outputs this topic produces

  • Guide to third-party and concentration risk in market infrastructure
  • Comparative notes on critical third-party regimes
  • Method note on mapping fourth-party dependencies
  • Questions for boards on exit planning
10Core questions

What the industry asks.

Outsourcing can improve resilience by giving infrastructures access to providers with strong security and redundancy. But concentration creates a common point of failure that individual firms cannot see or manage alone. Authorities in several jurisdictions have introduced oversight of critical third parties to the financial sector, reflecting the shared nature of the risk.

  • Which providers do payment infrastructures and participants depend on, including indirectly through their suppliers?
  • How concentrated are these dependencies, and which provider failures would affect several infrastructures at once?
  • How substitutable are critical providers, and how long would migration take?
  • How can the sector gain visibility of shared dependencies without exposing sensitive information?
11Mechanisms

How the infrastructure works and fails.

Concentration arises from shared providers, hidden dependencies and limited substitutability.

Cloud

Hosting and compute

A small number of cloud providers host a growing share of financial services, including some critical functions.

Identity and messaging

Shared services

Identity providers, financial messaging networks and certificate authorities are used across the sector.

Software

Common vendors

Core banking, payment processing and security software from few vendors creates shared vulnerabilities.

Individual institutions can manage their own provider risk through due diligence, contracts and exit plans, but they cannot see how many others depend on the same provider, or what would happen if it failed for everyone at once. That systemic view requires aggregated information across the sector. Building it in a way that respects confidentiality and competition law is one of the clearest cases for shared industry understanding.

12Methods and evidence

How the evidence is built, and its limits.

  1. 01

    Dependency mapping

    Aggregated mapping of provider dependencies across institutions, applying network science and contagion. Requires careful aggregation to protect confidential information.

  2. 02

    Provider incident analysis

    Analysis of published provider outages and their effects on financial services.

  3. 03

    Substitutability assessment

    Analysis of how quickly and at what cost functions could move between providers.

  4. 04

    Scenario exercises

    Exercises simulating the failure of a major provider across several institutions.

13Methods

How it is studied, and what the methods cannot say.

  1. Network science and contagionPayment flow networks · Shared provider mapping · CCP membership networksApplied here
  2. Reliability and resilience engineeringImpact tolerance setting · Recovery design · Learning from incidentsApplied here
  3. Cybersecurity and cryptographyEndpoint control frameworks · Threat-led testing · Destructive attack recoveryApplied here
14Questions

Questions and answers.

What is concentration risk from third parties?
The risk that many institutions depend on the same provider, so a single failure disrupts a large part of the financial system.
What is a critical ICT third-party provider?
Under DORA, a technology provider designated by EU authorities for direct oversight because of its importance to financial entities.
What is a fourth party?
A subcontractor of a direct provider, whose failure can affect the institution even without a direct contract.
Is cloud use a risk for payment systems?
It can improve resilience but creates concentration. The question is how to make provider failure survivable for critical functions.
What is critical third-party oversight?
Regimes in some jurisdictions that give financial authorities direct oversight of technology providers on which many financial firms depend.
Does GRA assess providers?
No. It does not assess, rate or recommend providers.
How is confidential dependency data protected?
Any data from institutions is aggregated before use, under the safeguards designed in GRA's written competition policy. See competition and antitrust.
Payments and Market Infrastructure

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