A-P05 · TOPIC · retail-and-wholesale-paymentGRA dossier · service level R0
GRAPayments and Market InfrastructureIn development
Topic dossier · Payments and Market Infrastructure

Retail and wholesale payments

Payment systems carry everything from card purchases to interbank settlements worth large sums each day. Retail systems handle many small payments; wholesale systems settle large-value payments, usually in central bank money. Each concentrates operational and liquidity risk at a few nodes. This page sets out how payment system risk develops and spreads, how it is measured, and the overseers, operators and participants who decide.

Systems · around this subjectDesign, not a record

RTGS operations console

Retail and wholesale payments · RTGS system · Business day 126

  • Value settled today
    61local bnActive
  • Payments queued
    2720Watch
  • Availability, % this month
    100.0Normal
  • Participants below liquidity floor
    2Alert
Queue building at peakGRA · Payments and Market Infrastructure

Intraday liquidity, system

Incident and failover log

  1. 09:42INCParticipant P-12 message delay
  2. 10:30LSMLiquidity saving cycle released 37 payments
  3. 14:00CUTCustomer payment cut-off
  4. Q3TESTContingency site failover in 63 min
RTGS operations console: the screen's structure, terms and states for Retail and wholesale payments.Placeholder names and illustrative values; a design, not a record or a live system.

Fig.RTGS operations console. Design wireframe with placeholder names and illustrative values, not a record or a live system.

01In brief

The short answer.

Retail and wholesale payment systems are the arrangements that transfer money between people, firms and banks, from card and instant payments to large-value interbank settlement. They concentrate operational and liquidity risk at a few nodes. Central bank overseers, operators, participants and legislators hold the decisions.

02Spatial finance

Settlement dependencies, and what fails with a node.

How a failure at one financial centre can spread through settlement links. Design links, not real dependencies.

Sixteen financial centres, and how a failure at one spreads through settlement links.Design links, not the real dependencies of any infrastructure.
03The question

Retail and wholesale payments: how the risk develops.

Payment rails and economic continuity. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Liquidity must flow intraday

Participants need liquidity to send payments before receiving others. If one large participant holds back, others are short and the system can gridlock.

Mechanism

Concentration at the core

A few systems and settlement banks process most value. An outage at one stops payments for every participant and their customers.

Mechanism

Instant payments run continuously

Round-the-clock instant payments leave no batch window for recovery and move funds before fraud checks finish, changing the risk profile.

Mechanism

Settlement asset matters

Settlement in central bank money carries no credit risk; settlement in commercial bank money exposes participants to the settlement bank.

04Key terms

Terms used on this page.

Each term as this page uses it. Where a standard-setting body defines the term, the wording follows that body.

TermDefinition
Real-time gross settlementSettlement of payments individually and immediately in central bank money.
Intraday liquidityFunds a bank can use during the business day to make payments before receiving others.
Settlement assetThe asset used to discharge payment obligations, such as central bank or commercial bank money.
05Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Value and volume of payments by systemcurrency and count per yearannualCPMI Red Book statisticsOFFICIAL
System availabilitypercent of scheduled operating timemonthlyOperator disclosuresDECLARED
Intraday liquidity usagepeak use as share of available liquiditydailyParticipant and operator dataREPORTED
Payment system outagescount and duration in minutesper incidentOperator and overseer reportsOFFICIAL
Instant payment share of credit transferspercentannualCentral bank statisticsOFFICIAL
Settlement in central bank moneyshare of valueannualCentral bank statisticsOFFICIAL
06Canvas

From sources to decisions.

The topic as a computational graph: named sources feed the methods, an evidence review gates the outputs, and the decisions stay with the authorities that hold them.

Pipeline canvas · Retail and wholesale payments as a run graphDesign, not a record
Retail and wholesale payments: payment from instruction to finalityA payment instruction is validated and screened, queued and settled in central bank money when liquidity allows; settlement is final and reconciled; a contingency route takes over if the primary system fails. Design of the process, not a record of a run.

Fig. 02Nodes carry their type, two metric rows and a state; connectors show what feeds what; dashed frames name the owners; the timeline is the cadence. Design of the pipeline, not a record of a run.

07Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
CPMI Red Book statisticsPayment, clearing and settlement statistics by countryFree, BIS terms
ECB payment statisticsEuro area payment volumes and valuesFree, ECB reuse terms
Federal Reserve Financial Services and Fedwire statisticsUnited States wholesale payment volumesPublic domain
PFMI disclosure frameworks published by operatorsSelf-assessments against the PFMIPublic records, terms per operator
Bank of England RTGS and CHAPS reportsOperation and resilience of UK high-value paymentsFree, Bank of England terms
08Decisions

Who decides, and what the evidence serves.

Payments and Market Infrastructure prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Central bank overseersWhether systems meet the PFMI and what remediation is neededSelf-assessments, incidents and availability data
System operators' boardsHow to invest in resilience and liquidity-saving mechanismsIncident history and participant behaviour data
Participant banksHow much intraday liquidity to hold and how to manage payment timingLiquidity usage and stress evidence
Legislators and regulatorsWhether to mandate instant payment access or safeguardsMarket and fraud evidence

Outputs this topic produces

  • Guide to retail, wholesale and instant payment systems and their risks
  • Brief on intraday liquidity and gridlock
  • Method note on payment system availability measures
  • Questions for participants on settlement bank dependence
09Core questions

What the industry asks.

Every economic transaction ends in a payment. When retail rails fail, shops cannot sell and people cannot pay; when wholesale rails fail, banks cannot settle and markets seize. The move to instant, round-the-clock payments improves service but leaves less time to recover from problems. Understanding how rails are built and connected is the starting point for keeping the economy running through disruption.

  • Which payment rails carry which kinds of payments, and how do they connect to each other and to settlement in central bank money?
  • What are the critical functions of each rail, and what is the tolerable period of disruption for each?
  • How do participants manage liquidity in real-time systems, and what happens when expected payments do not arrive?
  • What contingency arrangements exist if a rail is unavailable?
10Mechanisms

How the infrastructure works and fails.

Payment rails differ in speed, value, settlement model and operator.

Retail

High volume, low value

Card schemes, automated clearing houses and instant payment systems, often settling net positions later in central bank money.

Wholesale

Low volume, high value

Real-time gross settlement systems settle each payment individually and with finality, usually operated by central banks.

Liquidity

Funding the flows

Participants need liquidity to make payments before receiving others. Queuing, liquidity-saving mechanisms and central bank credit help.

Retail and wholesale rails are linked. Retail systems typically settle their net positions in the wholesale system, and banks depend on wholesale settlement to fund retail payments. A problem in either can therefore spread to the other. Mapping these links, and the timing of settlement cycles between them, is central to understanding how a disruption would unfold.

11Methods and evidence

How the evidence is built, and its limits.

  1. 01

    System statistics

    Published volumes, values and availability statistics. Detailed operational data are rarely public.

  2. 02

    Incident reports

    Published reports of outages and their causes. Detail varies by jurisdiction and operator.

  3. 03

    Liquidity simulation

    Simulation of payment flows under stress, applying network science and contagion. Requires transaction data usually available only to operators and overseers.

  4. 04

    Architecture analysis

    Analysis of system design and dependencies, applying payment and financial market technology.

12Methods

How it is studied, and what the methods cannot say.

  1. Payment and financial market technologyLiquidity-saving mechanisms · ISO 20022 data quality · Settlement cycle designApplied here
  2. Network science and contagionPayment flow networks · Shared provider mapping · CCP membership networksApplied here
  3. Reliability and resilience engineeringImpact tolerance setting · Recovery design · Learning from incidentsApplied here
13Questions

Questions and answers.

What is a real-time gross settlement system?
A system in which large-value payments settle individually and immediately in central bank money, removing settlement credit risk between banks.
Why can payment systems gridlock?
Because each participant waits for incoming payments before sending its own. If enough participants wait, payments stop flowing. Liquidity-saving mechanisms reduce this.
What changes with instant payments?
Payments settle in seconds at any time, which benefits users but removes time for fraud checks and requires continuous operation and liquidity.
What is real-time gross settlement?
A system in which each payment is settled individually and immediately in central bank money, with finality, rather than being netted with others.
Why are instant payments a resilience challenge?
Because they operate continuously, leaving no overnight window for maintenance or recovery, and because errors and fraud move as fast as legitimate payments.
Does GRA operate or oversee payment systems?
No. Operation and oversight belong to operators and central banks.
What is a tolerable period of disruption?
The longest time a critical function can be unavailable before causing serious harm. Infrastructures and authorities define it for each function.
Payments and Market Infrastructure

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