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GRAپارەدان و ژێرخانی بازاڕ
Service desk

Contact the industry platform

Write to Payments and Market Infrastructure about infrastructure resilience, dependencies, settlement change or the platform’s publications; an acknowledgement with a reference and next step follows.

پرسیارێک بنێرە Back to Payments and Market Infrastructure
بڵاوکەرەوە
Global Risks Alliance
بوار
Financial stability, Cyber and digital resilience, Digital public infrastructure
Payments and Market Infrastructure deskService level Information and enquiries
Platform enquiries
پرسیارێک بنێرە
ڕاستکردنەوە و نیگەرانییەکان
ڕاپۆرتی هەڵەیەک بدە
Country and regional programmes
Make a programme enquiry
Privacy and data rights
Make a privacy request
بڵاوکەرەوە
GRA contact routes
01ڕێڕەوەکان

Choose the matter, and write to the right desk.

Every route says who it is for, what happens, how long an answer takes and the first outcome, and opens its own form.

For · Researchers and practitioners

A question about the platform or its field

Ask about Payments and Market Infrastructure or its field. The reference names the next step.

کاتی وەڵامدانەوە
5 ڕۆژ لە وەرگرتنەوە
یەکەم ئەنجام
An answer or a referral
مامەڵەی لەگەڵ کراوە
No fee today
پرسیارێک بنێرە
For · Governments and agencies

A country, basin or sector programme

Programme enquiries go to the Consortium Secretariat, which routes them; the owner keeps its authority.

کاتی وەڵامدانەوە
5 ڕۆژ لە وەرگرتنەوە
یەکەم ئەنجام
A scoping dialogue
پرسیارێک بنێرە
For · Media

An interview, a quote or a figure

Figures are quoted with their evidence label and their limits.

کاتی وەڵامدانەوە
2 days from receipt
یەکەم ئەنجام
A named contact
مامەڵەی لەگەڵ کراوە
Illustrations are not findings
Make a media enquiry
For · Data subjects

Privacy and data rights

Personal data is used to answer you and run the community, and is not shared for marketing.

کاتی وەڵامدانەوە
30 days from receipt
یەکەم ئەنجام
Confirmation of the request
مامەڵەی لەگەڵ کراوە
Export and erasure on request
Make a privacy request

هەر فۆرمێک لەسەر لاپەڕەی خۆی دەکرێتەوە. کاتێک دەینێریت ژمارەی سەرچاوەیەک وەردەگریت، و وەڵامەکە لەسەر ئەم سایتە شوێن دەکەویت، نەک بە ئیمەیل. داواکارییەک هیچ ئەندامێتی، ڕۆڵ یان بەڵێنێک دروست ناکات.

02سنوور

Declined questions.

Requests to assess an operator or recommend a provider are declined with a reason, and security incidents belong with the operator and its overseer. GRA’s details: contact GRA.

Payments and Market Infrastructure answers questions on settlement networks, site diversity and messaging migration. Questions about assessments of named FMIs are outside its scope and are declined with a reason.

03پرۆسە

چۆن پرۆسەکە کار دەکات.

Process explorer · Process

After you write to us

10 steps4 قۆناغ

پرۆسە

After you write to us

An enquiry goes to the Consortium Secretariat; the acknowledgement gives a reference and the next step, and creates no membership, authority or commitment.

  1. 01 You

    1. 01Your enquiryStep · AnyoneEnquiries go to the regional and country desks through the enquiry form, which gives each one a reference, or by email.

  2. 02 Secretariat and desks

    1. 04سکرتاریەتی کۆنسۆرتیۆمStep · Consortium Secretariat (GCRI Canada)Programme enquiries go to the Consortium Secretariat. It keeps the records and routes correspondence to the regional and country desks.
    2. 05AcknowledgementتۆمارThe acknowledgement gives a reference and names the next step.
    3. 06Regional and country desksStep · Regional and country desksSix regional desks receive mail and give each enquiry a reference. While no national structure exists, the Secretariat routes enquiries.
    4. 07Other routes, by kind of concernپێکهاتەPrivacy and rights requests, security reports, safeguarding concerns, scientific corrections and decision complaints each have a route.

  3. 03 Response

    1. 08زانیاریتۆمارAt R0 visitors can understand the architecture and current programme state.
    2. 09Remedy or referralهەنگاوAn issue disposition and a remedy or referral are offered where appropriate.
    3. 10Country-scoping dialogue (designed)Step · National counterpartsA national government can request a country-scoping dialogue. Its first outcome is three records and a decision on whether to proceed.

  4. 04 What is not created

    1. 02Not open at R0پێکهاتەOnline applications, payments, computing allocations and event registration open once service team, terms and review capacity exist.
    2. 03What a submitted application is notستانداردA submitted application is not membership, and a claimed identity is not representative authority.

GCRI · Status and service levels · Nexus نیشتمانیDesigned process, not a record of any case: no cycle has run and every programme is at service level R0, information and enquiries. A gate is a programme decision, never a public-authority approval, a certification or a deployment authorisation. The competent authority decides.

04وەڵامدانەوە

What happens after you write.

Four stages, each held by a named team and each leaving a record. The service level is Information and enquiries.

  1. 01

    وەرگیراو

    An acknowledgement with a reference.

    پارێزراو لەلایەن
    The receiving desk
    تۆمار
    سەرچاوە و ڕێکەوت
  2. 02

    Routed

    The name of the team that holds your enquiry and the next step.

    پارێزراو لەلایەن
    The responsible team
    تۆمار
    Route and owner
  3. 03

    Answered or referred

    An answer, a conversation, or a referral to the institution that can act.

    پارێزراو لەلایەن
    The responsible team
    تۆمار
    Outcome, with its limits
  4. 04

    Closed on record

    A closing note. A correction becomes a new version with its history.

    پارێزراو لەلایەن
    The receiving desk
    تۆمار
    Closure, never a silent edit
05پرسیار

What to include, and what not to.

Who

Who you are

Your name, institution and role, and the capacity in which you write.

Where

What and where

The question, and the country, basin, sector or institution it concerns.

What

What you need

Information, a conversation, a correction, a referral or a programme discussion.

Not

What to leave out

Confidential or sensitive personal information, unpublished data, anything under embargo. Ask for a secure route first.

An enquiry receives a reference and a named next step. It does not create membership, a role, an assignment, a contract or a commitment of any kind.

06سەرچاوەکان

Where this page’s references lead.

ئەو لەش و بەڵگەنامانەی ئەم لاپەڕەیەیان لەگەڵ دەخوێنرێتەوە. دۆخ و وەشانەکان دەگۆڕێن؛ هەر بەستەرێک دەچێتە لای لەشی دەرکەر.

07پرسیارەکان

پرسیار و وەڵام.

Is there an office for this platform?
No separate office. The platform is published by The Global Risks Alliance (GRA); see GRA contact routes.
How long does an answer take?
The acknowledgement names the next step and who holds it. The service level is Information and enquiries; no response time is promised beyond that.
Can I send data or documents?
Not in a first message. Ask for a secure route; data is only received under stated terms and never republished.
Who reads my message?
The GRA secretariat routes it to the responsible team. Personal data is used to answer you and is not shared for marketing; see trust, rights and status.
پارەدان و ژێرخانی بازاڕ

Bring an exposure or capital question to the Alliance.

زانیاری و پرسیار ئەمڕۆ کراوەن. پرسیارێک ژمارەی ئاماژەی پێدەدرێت و هەنگاوی دواتر دیاری دەکات؛ داواکاری، پارەدان، تەرخانکردنی کۆمپیوتەر و تۆمارکردن تەنیا کاتێک دەکرێنەوە کە تیم، مەرج و توانای پێداچوونەوەیان هەبێت.

Propose a readiness pilot بینینی هەموو ڕێگاکانی پەیوەندی
یاسایی

نەخشە، داتا و وێنەکانی ئەم ماڵپەڕە بۆ ناوەڕۆک و زانیاریی گشتی پیشان دراون. ئامۆژگاری، پێشبینی یان ئاگادارکردنەوە نین؛ سنوورەکانی زانیارییەکە لە ڕەتکردنەوەی بەرپرسیارێتی و ئاگاداریی داتادا دەستنیشان کراون.