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GRA · Financial Crime and Fraud Risk

Spatial financeWhere capital meets hazard, exposure and transition

Payments fraud

Payments fraud takes money through unauthorised transactions, such as stolen card use and account takeover, and through authorised push payment fraud, where victims are tricked into sending funds. Instant and irrevocable payments raise the stakes. This page sets out how payments fraud develops and moves between channels, how it is measured, who bears losses and which institutions decide on controls and reimbursement.

02The question

Payments fraud: how the risk develops.

Fraud in digital transactions. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Speed removes the window

Instant payments settle in seconds and cannot easily be recalled. Fraudsters move funds through mule accounts before victims or banks notice, so prevention must happen before release.

Mechanism

Controls displace fraud

Strong authentication cut card-not-present and unauthorised fraud in several markets, and criminals shifted to manipulating customers into authorising payments themselves.

Mechanism

Mule networks launder proceeds

Stolen funds pass through accounts held by recruited, coerced or synthetic mules. Detecting and closing mule accounts limits the fraud economy.

Mechanism

Liability shapes incentives

Who reimburses victims, the sending bank, the receiving bank or no one, decides how much each invests in prevention. Rules differ sharply between jurisdictions.

03Monitor

Alert triage and investigations.

The screen a team would use to follow this subject: its measures, states and decisions. Names are examples and values are illustrative.

Alert triage and investigations

Payments fraud · Bank B monitoring · Today

  • Alerts today
    1407
  • Escalated to cases
    3pct of alerts
  • Open cases older than 30 days
    31Watch
  • Reports filed this month
    42Normal
Backlog above targetGRA · Financial Crime and Fraud Risk

Alert queue

  1. HRapid in-out through new accountsScenario TM-07 · score 842 h
  2. MTrade invoice price outlierScenario TB-03 · score 674 h
  3. MStructuring below thresholdScenario TM-02 · score 663 h
  4. LName match, sanctions listLikely false positive1 h

Counterparty network, case CS-6839

red: accounts under review

Case path

  1. Alertscenario
  2. Triageanalyst
  3. Investigatecase
  4. DecideMLRO
  5. Reportto FIU
  6. Feedbacktuning
Alert triage and investigations: the screen's structure, terms and states for Payments fraud.Example names and illustrative values; a design, not a record or a live system.
04Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Fraud losses by payment typecurrency per yearannualIndustry and central bank reportsREPORTED
Fraud rate on card paymentsfraud value as share of transaction valueannualECB and scheme reportsPublished statistics
Authorised push payment fraud casescount and valuehalf-yearlyIndustry reportsREPORTED
Reimbursement rate to victimsshare of losses returnedperiodicRegulator dataPublished statistics
Mule accounts identifiedcountannualIndustry and law enforcement dataREPORTED
Payments subject to verification of payeeshare of credit transfersperiodicScheme dataREPORTED
05Stress test

How a shock to assets becomes a system loss.

The equity the system loses after interbank contagion, against the initial hit, as leverage, interconnection and recovery rates change, the core of a macroprudential stress test. Teaching model with stated illustrative values, not a prediction.

Controls

Fall in external assets
2.0%
Leverage (assets over equity)
10 times
Interbank share of assets
10%
Recovery on interbank claims
40%
Banks in the system
20
Core banks
20% of banks

Readouts

Equity lost to the initial shock
18.0%
Equity lost after contagion
45.0%
Added by contagion (DebtRank)
27.0 points
Banks in default
0
Numbers, methods and sources
RoundSystem equity lost (%)Banks in default
018.000
128.800
235.280
339.170
441.500
542.900
643.740
744.240
844.550
944.730
1044.840
1144.900
1244.940
1344.960
1444.980
1544.990
1644.990
1745.000
1845.000
1945.000
2045.000
2145.000
2245.000
2345.000
2445.000
2545.000
2645.000
2745.000
2845.000
2945.000
3045.000

Methods

  1. DebtRank Battiston and others (2012), Scientific Reports 2:541
  2. Differential DebtRank Bardoscia and others (2015), PLOS ONE 10
  3. Contagion in financial networks Gai and Kapadia (2010), Proc. R. Soc. A 466
  4. Clearing in financial networks Eisenberg and Noe (2001), Management Science 47
  5. Uncertainty fan (parameter Monte Carlo) Spiegelhalter, Pearson and Short (2011), Visualising uncertainty about the future, Science 333
  6. One-at-a-time sensitivity (tornado) Saltelli and others (2008), Global Sensitivity Analysis: The Primer, Wiley

Data

No observed data enters this model: it runs on the teaching values set by the controls, to be replaced with a programme's own evidence.

How a shock to assets becomes a system loss. Illustrative teaching model: it runs on the values set by the controls, not on measured data. Methods: DebtRank (Battiston and others (2012), Scientific Reports 2:541); Differential DebtRank (Bardoscia and others (2015), PLOS ONE 10); Contagion in financial networks (Gai and Kapadia (2010), Proc. R. Soc. A 466).
06Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
ECB and EBA report on payment fraudPayment fraud rates by instrument in the European Economic AreaFree, EU reuse terms
UK Finance annual fraud reportUnauthorised and authorised push payment fraud statisticsFree to read, UK Finance terms
Payment Systems Regulator APP fraud reimbursement dataReimbursement under the UK requirementFree, PSR terms
FTC Consumer Sentinel dataReported fraud by payment method in the United StatesPublic domain
Card scheme and central bank payment security reportsCard fraud trendsFree to read, terms per publisher
07Exposure, loss and capital

What payments fraud means for exposure, loss and capital.

The exposure, loss, scenario and capital views a risk officer, supervisor or ministry of finance would ask for, with the frameworks they report against. Structures follow supervisory and actuarial practice. Values are illustrative: never prices, ratings or advice.

Transmission channels

How a shock in payments fraud reaches credit, market, underwriting, liquidity and operational risk, and feeds back.

Channel structure after the Basel Committee's work on climate-related risk drivers and transmission channels; links shown are typical paths, not estimated exposures.
NGFS climate scenarios · Network for Greening the Financial SystemIFRS S2 Climate-related Disclosures · ISSBTCFD recommendations · Financial Stability Board TCFDPrinciples for the effective management of climate-related financial risks · Basel Committee on Banking Supervision
08Decisions

Who decides, and what the evidence serves.

Financial Crime and Fraud Risk prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Payment regulators and legislatorsWho reimburses victims and what prevention duties applyLoss data, reimbursement outcomes and comparative rules
Bank and payment firm fraud functionsWhich controls to apply before releasing paymentsFraud patterns, friction cost and detection performance
Payment scheme operatorsWhether to mandate verification of payee or data sharingScheme data and fraud trends
Law enforcementHow to target mule networks and organisersIntelligence from reports and industry data

Outputs this topic produces

  • Guide to unauthorised and authorised push payment fraud
  • Comparative notes on victim reimbursement rules
  • Brief on mule account detection and data sharing
  • Questions for boards on fraud prevention in instant payments
09Core questions

What experts ask.

Payments fraud researchers ask how to stop fraud without stopping legitimate payments.

  • How are fraud methods shifting between unauthorised and authorised fraud as controls change?
  • How can fraud be detected in real time without excessive friction for legitimate payments?
  • How should responsibility for losses be allocated between sending and receiving institutions and customers?
  • How do confirmation of payee, delays and other interventions affect fraud and customer experience?
  • How can data from payment systems be used to detect fraud across institutions?
10Mechanisms and drivers

Speed, finality and displacement.

Instant payments are valuable because they are fast and final, but those features also make fraud harder to stop and reverse. As controls on card fraud and account takeover improved, fraud shifted towards deceiving customers into authorising payments, which bypasses authentication. Fraudsters use social engineering, impersonation of banks, police or family members, and fake investments or purchases.

Proceeds move quickly through money mule accounts, often at several institutions. Detection relies on monitoring behaviour, devices and payment patterns, and on intelligence sharing. Rules on reimbursement shape incentives: where receiving institutions share liability, they have stronger reasons to prevent mule accounts.

11Methods and data

How the evidence is built, and where it stops.

  1. 01

    Transaction monitoring

    Machine learning models scoring payments for fraud risk, using artificial intelligence and machine learning. False positives create friction; models degrade as fraud adapts.

  2. 02

    Network analysis

    Detecting mule networks across accounts with network science. Requires data across institutions.

  3. 03

    Typology research

    Describing fraud methods to inform controls. Must avoid enabling crime.

  4. 04

    Published fraud statistics

    Industry and published fraud statistics. Definitions and reporting vary.

12Methods

How it is studied, and what the methods cannot say.

13Questions

Questions and answers.

What is authorised push payment fraud?
Fraud in which a victim is deceived into authorising a payment to an account controlled by a criminal, for example by someone impersonating their bank or a supplier.
Why is instant payment fraud hard to reverse?
Because funds settle in seconds and are quickly moved onward through mule accounts, leaving little time to stop or recall them.
What is a money mule?
A person whose account is used to receive and move criminal proceeds, sometimes knowingly, sometimes recruited through deception or coercion.
Can instant payments be made safer without slowing them?
Risk-based approaches can add checks or delays only for higher-risk payments. The balance between speed and safety is a design choice for providers and regulators.
Does GRA assess individual payment firms?
No. It studies controls and patterns at sector level.
ReportsContribute

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Reports is the Consortium's quarterly publication. What you know about this subject can become evidence, a case or a correction in the next edition, credited to you and published under CC BY 4.0 where it is your own work.

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