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Can I request deletion of information where permitted?

Yes. You may request deletion of information where permitted by applicable law, policy, platform rules, recordkeeping requirements, and operational needs. 

Deletion may be appropriate for unnecessary personal data, duplicate submissions, mistakenly uploaded files, unauthorized sensitive information, outdated profile fields, or information that does not need to be retained. 

However, not all information can be deleted immediately or completely. GRA, GCRI Canada, or the Nexus Consortium may need to retain certain records for billing, subscription administration, dispute resolution, chargeback handling, audit, governance, conflict disclosure, good-standing review, claims discipline, correction history, legal compliance, or protection against misrepresentation. 

Deletion is different from correction, withdrawal, restriction, archiving, or visibility reduction. In some cases, access may be restricted or the record may be archived rather than deleted. 

If deletion is requested, the record should identify what information is being requested for deletion, why deletion is requested, whether legal obligations apply, and whether a less complete remedy such as redaction, restriction, or correction is more appropriate. 

Deletion should protect privacy without destroying necessary status truth. 

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