{"id":2062,"date":"2026-10-17T07:00:54","date_gmt":"2026-10-17T11:00:54","guid":{"rendered":"https:\/\/globalriskalliance.com\/insurance-nexus\/?page_id=2062"},"modified":"2026-10-18T15:09:00","modified_gmt":"2026-10-18T19:09:00","slug":"contact","status":"publish","type":"page","link":"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/","title":{"rendered":"Contact the industry platform"},"content":{"rendered":"\n<!-- Nexus network page \u00b7 https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/ \u00b7 source template \u00b7 generated by integrations\/wordpress\/network\/build.mjs, never edit this file --><script type=\"text\/x-nexus\" class=\"_iub_cs_skip\" id=\"nxe-mount\" 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:where([role=\"tablist\"],[role=\"toolbar\"],[hidden],button,.nx-theme-toggle,.nx-live-slot){display:none}#nxe-n235473f.nxe img{max-width:100%;height:auto}<\/style><svg class=\"nx-defs\" aria-hidden=\"true\" focusable=\"false\" width=\"0\" height=\"0\"><defs><linearGradient id=\"nx-gi\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-giu\" gradientUnits=\"userSpaceOnUse\" x1=\"0\" y1=\"0\" x2=\"800\" y2=\"0\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-gp\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gp-a\"\/><stop offset=\"1\" class=\"nx-gp-b\"\/><\/linearGradient><\/defs><\/svg><section class=\"nx-hero\" data-layout=\"desk\" aria-labelledby=\"nx-title-1\"><div class=\"nx-container\"><div class=\"nx-theme-toggle\" role=\"group\" aria-label=\"Appearance of this page\" hidden><button type=\"button\" data-mode=\"light\" aria-pressed=\"false\">Light<\/button><button type=\"button\" data-mode=\"dark\" aria-pressed=\"false\">Dark<\/button><button type=\"button\" data-mode=\"auto\" aria-pressed=\"true\">Auto<\/button><\/div><div class=\"nx-folio\" aria-label=\"Document reference\"><strong>A01 \u00b7 DESK \u00b7 contact<\/strong>GRA dossier \u00b7 service level R0<\/div><div class=\"nx-hero-grid\"><div class=\"nx-hero-text\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">GRA<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">Insurance Nexus<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">Established<\/span><\/div><div class=\"nx-accent-row\"><span class=\"nx-accent-rule\" aria-hidden=\"true\"><\/span><span>Service desk<\/span><\/div><h1 id=\"nx-title-1\" class=\"nx-hero-title\">Contact the industry platform<\/h1><p class=\"nx-tagline\">How to reach the team responsible for Insurance Nexus, what to send and what happens next. The acknowledgement gives a reference and names the next step; no message creates membership, a role or a commitment.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/\">Make an enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/\">Back to Insurance Nexus<\/a><\/div><dl class=\"nx-facts\"><div><dt class=\"nx-eyebrow\">Publisher<\/dt><dd>The Global Risks Alliance<\/dd><\/div><div><dt class=\"nx-eyebrow\">Field<\/dt><dd>Insurance and catastrophe, Climate and hazards, Health and biosecurity<\/dd><\/div><\/dl><\/div><div class=\"nx-hero-panel\"><div class=\"nx-desk\"><div class=\"nx-desk-head\"><span class=\"nx-eyebrow\"><strong>Insurance Nexus desk<\/strong><\/span><span class=\"nx-eyebrow\">Service level R0: information and enquiries<\/span><\/div><dl><div><dt>Platform enquiries<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Insurance%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Corrections and concerns<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Insurance%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Country and regional programmes<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Insurance%20Nexus%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>Privacy and data rights<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Insurance%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Media<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Insurance%20Nexus%3A%20media\">media@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Publisher<\/dt><dd><a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/contact\/\">GRA contact routes<\/a><\/dd><\/div><\/dl><\/div><\/div><\/div><\/div><\/section> <nav class=\"nx-index-strip\" data-nx-spy=\"true\" aria-label=\"On this page\"><div class=\"nx-container\"><a href=\"#nx-sec-routes\"><span>01<\/span>Choose the matter, and write to the\u2026<\/a><a href=\"#nx-sec-pg-nx-gra-a01-ct\"><span>02<\/span>What helps the Insurance Nexus desk\u2026<\/a><a href=\"#nx-s-4-sec\"><span>03<\/span>The enquiry as a run graph<\/a><a href=\"#nx-sec-response\"><span>04<\/span>What happens after you write<\/a><a href=\"#nx-sec-include\"><span>05<\/span>What to include, and what not to<\/a><a href=\"#nx-sec-pg-sources\"><span>06<\/span>Where this page's references lead<\/a><a href=\"#nx-s-8-sec\"><span>07<\/span>Questions and answers<\/a><\/div><\/nav> <section id=\"nx-sec-routes\" class=\"nx-section\" data-hue=\"finance\" data-variant=\"split\" aria-labelledby=\"nx-s-2\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">01<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Routes<\/span><\/div><h2 id=\"nx-s-2\" class=\"nx-section-title\">Choose the matter, and write to the right desk.<\/h2><p class=\"nx-lede\">Every route names its address, the first outcome and who handles it. Compose opens your email with a short brief, so the first message carries what the desk needs.<\/p><\/div><div class=\"nx-section-body\"><div class=\"nx-router\" data-nx-tabs=\"true\" data-active=\"field\"><div class=\"nx-tablist nx-router-list\" role=\"tablist\" aria-orientation=\"vertical\" aria-label=\"Choose your matter\"><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a01-desk-tab-field\" aria-controls=\"nx-a01-desk-panel-field\" aria-selected=\"true\" data-key=\"field\"><span class=\"nx-router-n\">01<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Researchers and practitioners<\/span><span class=\"nx-router-title\">A question about the platform or its field<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a01-desk-tab-programme\" aria-controls=\"nx-a01-desk-panel-programme\" aria-selected=\"false\" data-key=\"programme\"><span class=\"nx-router-n\">02<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Governments and agencies<\/span><span class=\"nx-router-title\">A country, basin or sector programme<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a01-desk-tab-correction\" aria-controls=\"nx-a01-desk-panel-correction\" aria-selected=\"false\" data-key=\"correction\"><span class=\"nx-router-n\">03<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Anyone<\/span><span class=\"nx-router-title\">A correction or a concern<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a01-desk-tab-media\" aria-controls=\"nx-a01-desk-panel-media\" aria-selected=\"false\" data-key=\"media\"><span class=\"nx-router-n\">04<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Media<\/span><span class=\"nx-router-title\">An interview, a quote or a figure<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a01-desk-tab-privacy\" aria-controls=\"nx-a01-desk-panel-privacy\" aria-selected=\"false\" data-key=\"privacy\"><span class=\"nx-router-n\">05<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Data subjects<\/span><span class=\"nx-router-title\">Privacy and data rights<\/span><\/span><\/button><\/div><div class=\"nx-router-panels\"><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a01-desk-panel-field\" aria-labelledby=\"nx-a01-desk-tab-field\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 01 \u00b7 Researchers and practitioners<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A question about the platform or its field<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Insurance%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a>. The acknowledgement gives a reference and names the next step.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Insurance%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an answer or a referral<\/dd><\/div><div><dt>Handled<\/dt><dd>No fee at R0<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@globalriskalliance.com?subject=Insurance%20Nexus%3A%20enquiry&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a01-desk-panel-programme\" aria-labelledby=\"nx-a01-desk-tab-programme\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"3\" x2=\"21\" y1=\"22\" y2=\"22\"\/><line x1=\"6\" x2=\"6\" y1=\"18\" y2=\"11\"\/><line x1=\"10\" x2=\"10\" y1=\"18\" y2=\"11\"\/><line x1=\"14\" x2=\"14\" y1=\"18\" y2=\"11\"\/><line x1=\"18\" x2=\"18\" y1=\"18\" y2=\"11\"\/><polygon points=\"12 2 20 7 4 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 02 \u00b7 Governments and agencies<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A country, basin or sector programme<\/h3><p class=\"nx-p nx-mt-2\">Programme enquiries go through the Consortium Secretariat at <a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Insurance%20Nexus%3A%20programme\">contact@therisk.global<\/a>.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Insurance%20Nexus%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a scoping dialogue<\/dd><\/div><div><dt>Handled<\/dt><dd>The owner keeps its authority<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@therisk.global?subject=Insurance%20Nexus%3A%20programme&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a01-desk-panel-correction\" aria-labelledby=\"nx-a01-desk-tab-correction\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a9 9 0 0 0-9-9 9.75 9.75 0 0 0-6.74 2.74L3 8\"\/><path d=\"M3 3v5h5\"\/><path d=\"M3 12a9 9 0 0 0 9 9 9.75 9.75 0 0 0 6.74-2.74L21 16\"\/><path d=\"M16 16h5v5\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 03 \u00b7 Anyone<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A correction or a concern<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Insurance%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a> or use <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/trust\/corrections\/\">corrections and concerns<\/a>. A correction is a new version with its history, never a silent edit.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Insurance%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an acknowledged report<\/dd><\/div><div><dt>Handled<\/dt><dd>Reviewed by someone not involved in the work<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:integrity@globalriskalliance.com?subject=Insurance%20Nexus%3A%20correction&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a01-desk-panel-media\" aria-labelledby=\"nx-a01-desk-tab-media\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 22h16a2 2 0 0 0 2-2V4a2 2 0 0 0-2-2H8a2 2 0 0 0-2 2v16a2 2 0 0 1-2 2Zm0 0a2 2 0 0 1-2-2v-9c0-1.1.9-2 2-2h2\"\/><path d=\"M18 14h-8\"\/><path d=\"M15 18h-5\"\/><path d=\"M10 6h8v4h-8V6Z\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 04 \u00b7 Media<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">An interview, a quote or a figure<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Insurance%20Nexus%3A%20media\">media@globalriskalliance.com<\/a>. Figures are quoted with their evidence label and their limits.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Insurance%20Nexus%3A%20media\">media@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a named contact<\/dd><\/div><div><dt>Handled<\/dt><dd>Illustrations are not findings<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:media@globalriskalliance.com?subject=Insurance%20Nexus%3A%20media&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a01-desk-panel-privacy\" aria-labelledby=\"nx-a01-desk-tab-privacy\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 05 \u00b7 Data subjects<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">Privacy and data rights<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Insurance%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a>. Personal data is used to answer you and run the community, and is not shared for marketing.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Insurance%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>confirmation of the request<\/dd><\/div><div><dt>Handled<\/dt><dd>Export and erasure on request<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:privacy@globalriskalliance.com?subject=Insurance%20Nexus%3A%20privacy&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"agent\" data-nxf-kind=\"agent\" data-nxf-resource=\"nexus:\/\/gra\/A01\/contact\/#agent\" data-nxf-title=\"Ask about this platform\" data-nxf-height=\"620\" hidden><\/div><section id=\"nx-sec-pg-nx-gra-a01-ct\" class=\"nx-section\" data-hue=\"climate\" data-tone=\"alt\" aria-labelledby=\"nx-s-3\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">02<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Before you write<\/span><\/div><h2 id=\"nx-s-3\" class=\"nx-section-title\">What helps the Insurance Nexus desk answer.<\/h2><p class=\"nx-lede\">Enquiries to Insurance Nexus receive a reference and a named next step; Insurance Nexus cannot respond on premiums, rates, deductibles or commissions.<\/p><\/div><div class=\"nx-section-body\"><div class=\"nx-table-wrap\"><table class=\"nx-table\" data-stack=\"true\"><thead><tr><th>Include<\/th><th>Never send<\/th><\/tr><\/thead><tbody><tr><td data-label=\"Include\">The peril and region your question concerns<\/td><td data-label=\"Never send\">Policyholder data<\/td><\/tr><tr><td data-label=\"Include\">Whether your interest is pricing, capital, protection gaps or claims operations<\/td><td data-label=\"Never send\">Your own rates, retentions or reinsurance terms<\/td><\/tr><tr><td data-label=\"Include\">The public sources you already use<\/td><td data-label=\"Never send\">Anything covered by confidentiality or competition rules<\/td><\/tr><\/tbody><\/table><\/div><p class=\"nx-p\">Insurance Nexus answers questions on protection-gap measurement, catastrophe model transparency and takaful and mutual risk sharing. Questions about which risks, regions or clients to write or decline are outside its scope and are declined with a reason.<\/p><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"workflow\" data-nxf-kind=\"workflow\" data-nxf-resource=\"nexus:\/\/gra\/A01\/contact\/#workflow\" data-nxf-title=\"Your enquiry\" data-nxf-height=\"520\" hidden><\/div><section id=\"nx-s-4-sec\" class=\"nx-section\" data-hue=\"health\" aria-labelledby=\"nx-s-4\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">03<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Canvas<\/span><\/div><h2 id=\"nx-s-4\" class=\"nx-section-title\">The enquiry as a run graph.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-canvas-wrap\"><div class=\"nx-plate\" data-wide=\"true\"><div class=\"nx-plate-label\"><span class=\"nx-eyebrow\"><strong>Canvas<\/strong> \u00b7 the enquiry as a run graph<\/span><span class=\"nx-eyebrow\">Design, not a record<\/span><\/div><div class=\"nx-figure-frame\" data-scene=\"true\"><svg class=\"nx-figure nx-ui nx-dag\" viewBox=\"0 0 1200 564\" data-nx-dag=\"true\" data-w=\"1200\" data-h=\"564\" role=\"img\" aria-labelledby=\"nx-dag-a01-enquiry-t nx-dag-a01-enquiry-d\" data-nx-z=\"xVzLcuO4Ff0VFLOZqZgyAQJ8VLVc5bg1ParxyD2yNT29pClYYjUFKiQl273KMut8RH4h+3zKfEkKIEiBtGiBouwsug09cHHuBXB4cAHow5w+ZBcf1kGe05SBaD402JM5DxZmYEGTsr9vovTZnCd5ZoDHaJ4vhwZ0DLCk0WKZF2VZd8aiPBsam4ymt+sgpDdsllHj4kMYpWFMQRgHGf+Y23qIaDw3QPg0NDwDhM\/iTzo0rIFrnF98OJcWLz6sgvQbTdtQBWmaPBpgG9HHvyVPQ8MCFvAAN0Uf\/hgarih8HRrYAIWhL4UDTvn6Z+mFY4AkjSjLh0awyRMzy4M0N1O6palwYR3ky50Dstn50PgV8CavgQcwuBaNfxf4C+ta8M042tL\/kw+ybQ1HzotRktIw39kIA7YNlGGBLGs3MIiDDZA+cVznsmL79x6iOB4amzT+4S8tg+\/HykrV\/DpgNDZ5VQPwwBngWfy\/txnH4gbiiCkDcRlEqZkZ4AmKek+orPQMRQXwjMqKOX1SWl4lLAEbM2LfkGgaeqJtmxjgIWG5mUXf6dCA1oAYgNc0AxYuk3RoiD4xQEz58DazdRBGbMGHvYXpyrhINywD5yBi2SYNWEhNRp82\/B0ZCXAOwoTlQZh\/OOd2mxFhyZyaebAAGzO\/N++D+YIKfLblD5CAiGAVHx8ps9gr+spu9bU0bfJPC6OESKO2Pah77r1wfBXN5zHd5znkjn8c3Y4\/TcB0NikdW+wQ5PcGmAd5YAZhHiVsaHxPkpUZMQOkSUyHxv0mzxNmgDy4j9icFkMhSKPAjIN7GhffBxEzXozfZbQWrvieO8BFfHbjB+GBwnP8Ax4hfHg0+L4\/cIvA4EMDoj0ulsMD89cyHucLjZgkm7xbUHiF9qgQPPBOFxXHHcATReXPf\/5LNy4PkX5I+Hfbo2H5zVjYLo\/PMbFA7sA\/USx+Gt\/pxmIdB8\/awRBfbo2GRxw+DurxwJjPoiPi4bmeHGn94\/H5+vKrGpAWB1zyYmj71pFD27PsgX0i+NeXX29md+C\/\/wHX0\/0kv0iTTeEDLlkdevbusecpTz0I5UPYe80LW1gjlTXfrXnh6z7EIOIefL2ZHQKOXF+OHhU5hpY6frpgR15lsB\/48eR2Nr2cXI3AZPTH7Jb3w6fp5SF\/XGzJ54fr7+8IGyFtZ1xSWvPtPr5MR7efbya3o0PofdeSs+8k48j3KnP9+mI6urqZfizR1+UrnS8oKP6UIpYzXZbTtZDK4tVDmqyGxipbyNd5MjSC8JtYsCyvKVsIP6X+RdAdIICwA64AIniARVkp+XDg8FKpu03K5u2adaevhXJ9id58iKtFhH7b550C4dQCIVyvApEmm5zuDwXGbtEcuALYwwNPlHclgtAbBUK35VfDwIRCVcLg1cIgHd+NCJbtD4PjehKKC4nsn6IEMQIuQQPMSx3C8GNH4NB6FXmYsG1X6KIkoHfrwc7Q0avQU\/rQFblNLIncJlZ\/5HW0dcoQQ2IX5jjJWmaKb3nFIABXwMdk4IhyUeLIfQ8VI\/dt8RYDQR9wEWAF5nsDFt2vj5d3fYmXl0+Ad1FfNZcr3BcUWg5j\/qn6LJEq+WuyScGKZllQOZw\/r+nQ4MWM7uZEkNOhMZ1NJuPJJ\/nmCg6Nx2XCNcbjMsiLvzQt7azQ0GAJyCjLojzaUvGu\/Ew8vEXr2npeRXoGJLwzkG4Yi9jC2JtKuE+exCPdgWX6wHJ3AoEoatn1msmeuqUlDeaappDT2ZSS1aiZgqjFRhTyWHEbu8SIIn1UFYqVzEh9kAtLi\/h5vTRAngYse0jS1dAQxTjI6Q\/c+BmC9o\/FYLYBHpDQMiFAJhwQgPn\/GQa8COCAbEloAWgiXjbFO5mJTV7mX\/z+qw1c\/gUgvlBUyfjnhaGXwiwLWFYIMwg25qPDM1tcwlUuI9zI20Bu50IdKaX6el3y7aKI\/QOJoAOa7+Pl3eXt6O5Qs6jRrKMjlC\/2TbauDrqOTksv5u3r+boiiUjsMt2Cd4tSQmprItI9Twc93qvCLoH13umWpJPsVbrSTOsHYUhZDjaSQ3luH2KRQQqFTy5HkUrszcrrJOVV+R+lvtDFZX2nqF2M9EaqQ6Xwv2\/ohs73LggKEt\/pYEmNl+E3ljzG\/KG1oiyv8XgeZN\/qJP7bbDQbfVQ4PKUPNKUspCDKsl3Tgr95F3EMgAWr6hPJ3uMyzQsmIs1brDW1Cb2B+gxwqGdAuv8qn4v1xIkIXcOWNqMrto6ndOSXuYC34HRhvUbq9tLbej\/b37UJ2IYVwBYGbnStHkcpfvdl4bvL21\/0KFhpVI+Dm5Ols2+aBFyfeBr0a\/tl1kWl3yLF1od+MTwJ+Ras08a9nDclZRZTaA9lttcRq+4T0KxTo1l1yScpa5psci42VYJdBDk9QLDrOMj5POQMGbGcLtIof+Yv1mm0DcJnhXBXdB4F\/KOMhinNOV\/mJ2Vd6cIZ4Lj12JagU4nng5a0mbaydDzPEtt6M5YltqVwrAtQTAAxxT+T6DMtIdarPCs7U4+DKn\/7suuny7uRHrtWTepxa\/s8+fMf\/+7opB7N7ptuGlzrIGuP1O3PtQ4mJYe\/D9uKadSJax23FMR8r6hbje5tEO94NvfqorlKiZXyk2WPNO2qlSPGB2jA9yMV1p5aIKPpNgopiOmWxnXGntJsnTCeIdJVxgJaF0Es8orFnoVl9yRpDVvaNK3Ygu6xRO06VgXIPzlVC+tn0PKPF8SuVwFE1n5BLHpUj8IUdzF5Lx2sNEp8HeZUJkJnt1yk00JzUmnwskfKlBq0nRPysueScksQu+\/By3LehKJFpMeaItW8t0433qw2bQriVHLzkp6uEsbP5KkkWPAnfaJpGGWH5HAWJuuILcA8CuJksWnkix8oBUEOplZPElVRnoESWlc67a95NWwdQac9dO9uIr6F8i3odKd9EYDW0v6dLPGWLO0jKLVN+6r925WBekvg0R+j6dX4dtSVXDWFcHOGdPZPO8tbzbZO7Hpa1btj13dSvQq7amtShV175RhgfUNut5FYrs95fikN4q7CNEw2LKfpOkhzUK6jFGL9NL0sMgU\/VQmDXuxawjxOpNoQnoxVW20dwao2Iv1Z1VaV7klZ1YbuKUSqjbz92QTZp13Zxib2+8tU29E5m3Wxb1p09o+fJDvc1Isp1olSbYzfhFJtQt6ZUsXplo6U2qjzCqXOaRhlO+HZOJ0hJWtxHqOmWflbc5AwkNIwSef1sw5Nm4JiL2d3P99Mx3df926VfaPrvC5cw2S1inK+3wHClAZ5c7tsKhvW1a8NxGeghHkGgk2+THhy7HXCFYdLTiRjNWxpE65i63gZ6\/tVDu4NZKywXpOx7hJaPJO7hZY250ILViDbZGyjm\/XISXG+94mF0dX4dnwz0SNgpeGu+2V8xnT2TlvIvpx9OkcWLMd+IWid2q2Io04sWL4j70f0VLQVBx1mYDmpOqVm1TraQlip82p6dhWxaBWsjb3X3mScULEp6ikkoJzaxli5wlA3slrtOfYmTNr+QG4BiFx6aVdcWKkMF3bhQbulgC\/GCqnOoZzYso\/eCDOEnsQMycB\/G8tvh9nG\/THvnu3CNiY9I83vuZYjTaYaFTu2p16ZKOygcm50uLyJkby9yQvn7TMIFQoVo90MctVboxCpl1hfZ127mIsYO43HlPbzBMtTVuBu\/OvoejwZcSF8MxmB0eS32XhakdjLQBRhgC6WgeAFEQeuCXgcCNbwALrFUwM7+NhnYnGJ6Usa5fQQWttyuF2OVxa7I7aLG1anwKycuTmEHNt+gVsUuqPG2D4NZr5\/fRAtcWEZZ1nsjpi45FRxLlIl80OoXUuOZVHojti1TjSWhcA8pLtgjQEa6922JvcetK0zVZ6Kw4pP5ZQeGtjd0aXYrF\/urv9XOqthJDbvg\/Tlo97FkstVm9ByBi1W9ejPtwZ6u25tp9wORsATK4E+MVAel8izyijU7PaNA7GgXhQaZ1AOeu+fznfbc0rf\/RN6LhZmeiOgtq17yHVikRN2PK5EY91ub\/cR0nN+3wbMwRBA5y0CoFjt7b6NdHu\/mS896Dxy3qb\/a3Z7BwDbmv3fkrk4GAbb7ReEmqQnvleGQbH7ShBqecXHehqx\/L2BJ7PEW75+lFhllvGRfwEh12gKACbuijJaiAD+DSECRKEQAagmAup+FlcQCl6XP9eAlcyErSbIbGV10daxZsJqNpErbfqDXlnhyc2X9p8o2K1OXGy9WJ7gmhMdlicuQSdZn4wnt59HV3c3U744uR1dj67uRh\/B5OZjy2buy9SeeJWZeZTHtA7NaUBDzetIvE15Y01zF6I07R0tA0WP3XyZjKa1JsVIjlg2NJJHxg\/CVRi4c1uw52ciiLUXi9+qDjv66Pu9fBxPPs\/ublucjNh6w38CTN9L33\/bO1ml2wT27NrZ3St+J5u8o+NNPF2viGl6jfp19uj38cfR5GrU4jbdRnOede7iN9LqcHnz9OiZTHC\/7p5Nrm+ufmnr7g2Lk\/Bbp+7GWt29f7HzPw==\"><title id=\"nx-dag-a01-enquiry-t\">What happens after you write to Insurance Nexus<\/title><desc id=\"nx-dag-a01-enquiry-d\">An enquiry is acknowledged with a reference, routed to the responsible team, answered or referred, and closed on record. No step creates membership, a role, a contract or a commitment. Design of the service path, not a record.<\/desc><\/svg><\/div><\/div><p class=\"nx-caption\"><strong>Fig.<\/strong><span>What happens to an enquiry, from first message to close. Design, not a record; no step creates membership.<\/span><\/p><\/div><\/div><\/div><\/section><section id=\"nx-sec-response\" class=\"nx-section\" data-hue=\"finance\" data-tone=\"alt\" data-variant=\"split\" aria-labelledby=\"nx-s-5\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">04<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Response<\/span><\/div><h2 id=\"nx-s-5\" class=\"nx-section-title\">What happens after you write.<\/h2><p class=\"nx-lede\">Four stages, each held by a named team and each leaving a record. The service level is R0: information and enquiries.<\/p><\/div><div class=\"nx-section-body\"><ol class=\"nx-steps\"><li><span class=\"nx-steps-n\">01<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Received<\/h3><p class=\"nx-p\">An acknowledgement with a reference.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Reference and date<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">02<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Routed<\/h3><p class=\"nx-p\">The name of the team that holds your enquiry and the next step.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Route and owner<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">03<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Answered or referred<\/h3><p class=\"nx-p\">An answer, a conversation, or a referral to the institution that can act.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Outcome, with its limits<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">04<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Closed on record<\/h3><p class=\"nx-p\">A closing note. A correction becomes a new version with its history.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Closure, never a silent edit<\/dd><\/div><\/dl><\/li><\/ol><\/div><\/div><\/section><section id=\"nx-sec-include\" class=\"nx-section\" data-hue=\"climate\" data-variant=\"split\" aria-labelledby=\"nx-s-6\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">05<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Enquiry<\/span><\/div><h2 id=\"nx-s-6\" class=\"nx-section-title\">What to include, and what not to.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-cells\" data-cols=\"4\"><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M17 18a2 2 0 0 0-2-2H9a2 2 0 0 0-2 2\"\/><rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"\/><circle cx=\"12\" cy=\"10\" r=\"2\"\/><line x1=\"8\" x2=\"8\" y1=\"2\" y2=\"4\"\/><line x1=\"16\" x2=\"16\" y1=\"2\" y2=\"4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Who<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">Who you are<\/h3><p class=\"nx-p nx-mt-1\">Your name, institution and role, and the capacity in which you write.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 0 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Where<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What and where<\/h3><p class=\"nx-p nx-mt-1\">The question, and the country, basin, sector or institution it concerns.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"6\"\/><circle cx=\"12\" cy=\"12\" r=\"2\"\/><\/svg><\/span><span class=\"nx-eyebrow\">What<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What you need<\/h3><p class=\"nx-p nx-mt-1\">Information, a conversation, a correction, a referral or a programme discussion.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Not<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What to leave out<\/h3><p class=\"nx-p nx-mt-1\">Confidential or sensitive personal information, unpublished data, anything under embargo. Ask for a secure route first.<\/p><\/div><\/div><p class=\"nx-note nx-mt-3\">An enquiry receives a reference and a named next step. It does not create membership, a role, an assignment, a contract or a commitment of any kind.<\/p><\/div><\/div><\/section><section id=\"nx-sec-pg-sources\" class=\"nx-section\" data-hue=\"health\" data-tone=\"alt\" aria-labelledby=\"nx-s-7\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">06<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Sources<\/span><\/div><h2 id=\"nx-s-7\" class=\"nx-section-title\">Where this page's references lead.<\/h2><p class=\"nx-lede\">The bodies and documents this page is read against. Status and editions change; each link goes to the issuing body.<\/p><\/div><div class=\"nx-section-body\"><ul class=\"nx-list\" data-nav=\"true\"><li><a class=\"nx-link\" href=\"https:\/\/www.iais.org\/activities-topics\/standard-setting\/icps-and-comframe\/\" target=\"_blank\" rel=\"noopener\"><span>IAIS Insurance Core Principles and ComFrame, including the Insurance Capital Standard (adopted December 2024)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/eur-lex.europa.eu\/eli\/dir\/2009\/138\/oj\" target=\"_blank\" rel=\"noopener\"><span>Solvency II Directive 2009\/138\/EC as amended by the 2025 review (apply from 30 January 2027)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/www.ifrs.org\/issued-standards\/list-of-standards\/ifrs-17-insurance-contracts\/\" target=\"_blank\" rel=\"noopener\"><span>IFRS 17 Insurance Contracts<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><\/ul><\/div><\/div><\/section><section id=\"nx-s-8-sec\" class=\"nx-section\" data-hue=\"finance\" aria-labelledby=\"nx-s-8\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">07<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Questions<\/span><\/div><h2 id=\"nx-s-8\" class=\"nx-section-title\">Questions and answers.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-faq\"><details><summary>Is there an office for this platform?<\/summary><div class=\"nx-answer\">No separate office. The platform is published by The Global Risks Alliance (GRA); see <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/contact\/\">GRA contact routes<\/a>.<\/div><\/details><details><summary>How long does an answer take?<\/summary><div class=\"nx-answer\">The acknowledgement names the next step and who holds it. The service level is R0: information and enquiries; no response time is promised beyond that.<\/div><\/details><details><summary>Can I send data or documents?<\/summary><div class=\"nx-answer\">Not in a first message. Ask for a secure route; data is only received under stated terms and never republished.<\/div><\/details><details><summary>Who reads my message?<\/summary><div class=\"nx-answer\">The GRA secretariat routes it to the responsible team. Personal data is used to answer you and is not shared for marketing; see <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/trust\/\">trust, rights and status<\/a>.<\/div><\/details><\/div><\/div><\/div><\/section><section class=\"nx-section\" data-tone=\"alt\" aria-labelledby=\"nx-rel-9\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Related<\/span><h2 id=\"nx-rel-9\" class=\"nx-h3 nx-mt-2\">Around Insurance Nexus.<\/h2><nav class=\"nx-related nx-mt-3\" aria-label=\"Related\"><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/about\/\">Industry scope and publisher <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/sector\/\">Financial discipline overview <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/research\/\">Professional research <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/innovation\/\">Technology and emerging practices <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/readiness\/\">Resilience and finance readiness <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/programmes\/\">Research and industry programmes <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/\">Insurance Nexus home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/counterparts\/\">Counterparts across the Consortium <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/\">The Global Risks Alliance home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/trust\/\">GRA governance and trust <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/nav><\/div><\/section><section class=\"nx-closing\" aria-labelledby=\"nx-close-10\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Insurance Nexus<\/span><h2 id=\"nx-close-10\" class=\"nx-section-title\">Bring your expertise to this field.<\/h2><p class=\"nx-lede\">The current service level is R0: information and enquiries. An enquiry receives a reference and names the next step; applications, payments, compute allocations and registrations open only when their team, terms and review capacity exist.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@globalriskalliance.com?subject=Insurance%20Nexus%3A%20Contact%20the%20industry%20platform\">Write to the team <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/\">See all contact routes<\/a><\/div><\/div><\/section><\/div><\/div><script class=\"_iub_cs_skip\">window.__nxMount ? window.__nxMount(document.currentScript) : null;<\/script>\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/#faq\",\"isPartOf\":{\"@id\":\"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/#webpage\"},\"inLanguage\":\"en\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there an office for this platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No separate office. 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Personal data is used to answer you and is not shared for marketing; see trust, rights and status .\"}}]}]}<\/script>\n\n<!-- nx-rev:ec6e05f349f84176 -->\n<!-- nx-path:\/contact\/ -->","protected":false},"excerpt":{"rendered":"<p>LightDarkAuto A01 \u00b7 DESK \u00b7 contactGRA dossier \u00b7 service level R0 GRA\u00b7Insurance Nexus\u00b7Established Service desk Contact the industry platform How to reach the team responsible for Insurance Nexus, what to &hellip; <a href=\"https:\/\/globalriskalliance.com\/insurance-nexus\/contact\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact the industry platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":770,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_buddyx_sub_header_visibility":"","_buddyx_sub_header_title_visibility":"","_hide_show_side_panel":"","_buddyxpro_page_sidebar":"","_buddyxpro_page_disable_header":"","_buddyxpro_page_disable_footer":"","_buddyxpro_page_content_width":"","_buddyxpro_page_header_style":"","_buddyxpro_page_color_mode":"","_buddyxpro_page_loader":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2062","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/pages\/2062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/comments?post=2062"}],"version-history":[{"count":1,"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/pages\/2062\/revisions"}],"predecessor-version":[{"id":2110,"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/pages\/2062\/revisions\/2110"}],"wp:attachment":[{"href":"https:\/\/globalriskalliance.com\/insurance-nexus\/wp-json\/wp\/v2\/media?parent=2062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}