{"id":1805,"date":"2026-10-14T10:33:38","date_gmt":"2026-10-14T14:33:38","guid":{"rendered":"https:\/\/globalriskalliance.com\/banking-nexus\/?page_id=1805"},"modified":"2026-10-17T05:38:47","modified_gmt":"2026-10-17T09:38:47","slug":"contact","status":"publish","type":"page","link":"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/","title":{"rendered":"Contact the industry platform"},"content":{"rendered":"\n<!-- Nexus network page \u00b7 https:\/\/globalriskalliance.com\/banking-nexus\/contact\/ \u00b7 source template \u00b7 generated by integrations\/wordpress\/network\/build.mjs, never edit this file --><script type=\"text\/x-nexus\" class=\"_iub_cs_skip\" id=\"nxe-mount\" 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auto;padding:0 16px;font-family:ui-sans-serif,system-ui,-apple-system,\"Segoe UI\",sans-serif;line-height:1.55;overflow-wrap:break-word}#nxe-n2i01gzt.nxe :where(*,*::before,*::after){box-sizing:inherit}#nxe-n2i01gzt.nxe :where(section,header,footer,nav,aside){display:block;margin:0 0 32px}#nxe-n2i01gzt.nxe :where(h1,h2,h3,h4){line-height:1.2;margin:24px 0 12px;font-weight:600}#nxe-n2i01gzt.nxe :where(p,ul,ol,dl,table,figure,details){margin:0 0 16px}#nxe-n2i01gzt.nxe :where(ul,ol){padding-left:20px}#nxe-n2i01gzt.nxe a{color:inherit;text-decoration:underline;text-underline-offset:2px}#nxe-n2i01gzt.nxe table{border-collapse:collapse;width:100%;display:block;overflow-x:auto}#nxe-n2i01gzt.nxe :where(th,td){padding:6px 8px;text-align:left;vertical-align:top;border-bottom:1px solid;border-color:inherit}#nxe-n2i01gzt.nxe svg{display:none}#nxe-n2i01gzt.nxe svg.nx-i{display:inline-block;width:18px;height:18px;vertical-align:-3px}#nxe-n2i01gzt.nxe :where([role=\"tablist\"],[role=\"toolbar\"],[hidden],button,.nx-theme-toggle,.nx-live-slot){display:none}#nxe-n2i01gzt.nxe img{max-width:100%;height:auto}<\/style><svg class=\"nx-defs\" aria-hidden=\"true\" focusable=\"false\" width=\"0\" height=\"0\"><defs><linearGradient id=\"nx-gi\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-giu\" gradientUnits=\"userSpaceOnUse\" x1=\"0\" y1=\"0\" x2=\"800\" y2=\"0\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-gp\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gp-a\"\/><stop offset=\"1\" class=\"nx-gp-b\"\/><\/linearGradient><\/defs><\/svg><section class=\"nx-hero\" data-layout=\"desk\" aria-labelledby=\"nx-title-1\"><div class=\"nx-container\"><div class=\"nx-theme-toggle\" role=\"group\" aria-label=\"Appearance of this page\" hidden><button type=\"button\" data-mode=\"light\" aria-pressed=\"false\">Light<\/button><button type=\"button\" data-mode=\"dark\" aria-pressed=\"false\">Dark<\/button><button type=\"button\" data-mode=\"auto\" aria-pressed=\"true\">Auto<\/button><\/div><div class=\"nx-folio\" aria-label=\"Document reference\"><strong>A02 \u00b7 DESK \u00b7 contact<\/strong>GRA dossier \u00b7 service level R0<\/div><div class=\"nx-hero-grid\"><div class=\"nx-hero-text\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">GRA<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">Banking Nexus<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">Established<\/span><\/div><div class=\"nx-accent-row\"><span class=\"nx-accent-rule\" aria-hidden=\"true\"><\/span><span>Service desk<\/span><\/div><h1 id=\"nx-title-1\" class=\"nx-hero-title\">Contact the industry platform<\/h1><p class=\"nx-tagline\">How to reach the team responsible for Banking Nexus, what to send and what happens next. The acknowledgement gives a reference and names the next step; no message creates membership, a role or a commitment.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/\">Make an enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/globalriskalliance.com\/banking-nexus\/\">Back to Banking Nexus<\/a><\/div><dl class=\"nx-facts\"><div><dt class=\"nx-eyebrow\">Publisher<\/dt><dd>The Global Risks Alliance<\/dd><\/div><div><dt class=\"nx-eyebrow\">Field<\/dt><dd>Financial stability, Capital markets and investment, Climate and hazards<\/dd><\/div><\/dl><\/div><div class=\"nx-hero-panel\"><div class=\"nx-desk\"><div class=\"nx-desk-head\"><span class=\"nx-eyebrow\"><strong>Banking Nexus desk<\/strong><\/span><span class=\"nx-eyebrow\">Service level R0: information and enquiries<\/span><\/div><dl><div><dt>Platform enquiries<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Banking%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Corrections and concerns<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Banking%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Country and regional programmes<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Banking%20Nexus%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>Privacy and data rights<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Banking%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Media<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Banking%20Nexus%3A%20media\">media@globalriskalliance.com<\/a><\/dd><\/div><div><dt>Publisher<\/dt><dd><a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/contact\/\">GRA contact routes<\/a><\/dd><\/div><\/dl><\/div><\/div><\/div><\/div><\/section> <nav class=\"nx-index-strip\" data-nx-spy=\"true\" aria-label=\"On this page\"><div class=\"nx-container\"><a href=\"#nx-sec-routes\"><span>01<\/span>Choose the matter, and write to the\u2026<\/a><a href=\"#nx-sec-pg-nx-gra-a02-ct\"><span>02<\/span>What helps the Banking Nexus desk\u2026<\/a><a href=\"#nx-s-4-sec\"><span>03<\/span>The enquiry as a run graph<\/a><a href=\"#nx-sec-response\"><span>04<\/span>What happens after you write<\/a><a href=\"#nx-sec-include\"><span>05<\/span>What to include, and what not to<\/a><a href=\"#nx-sec-pg-sources\"><span>06<\/span>Where this page's references lead<\/a><a href=\"#nx-s-8-sec\"><span>07<\/span>Questions and answers<\/a><\/div><\/nav> <section id=\"nx-sec-routes\" class=\"nx-section\" data-hue=\"finance\" data-variant=\"band\" aria-labelledby=\"nx-s-2\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">01<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Routes<\/span><\/div><h2 id=\"nx-s-2\" class=\"nx-section-title\">Choose the matter, and write to the right desk.<\/h2><p class=\"nx-lede\">Every route names its address, the first outcome and who handles it. Compose opens your email with a short brief, so the first message carries what the desk needs.<\/p><\/div><div class=\"nx-section-body\"><div class=\"nx-router\" data-nx-tabs=\"true\" data-active=\"field\"><div class=\"nx-tablist nx-router-list\" role=\"tablist\" aria-orientation=\"vertical\" aria-label=\"Choose your matter\"><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a02-desk-tab-field\" aria-controls=\"nx-a02-desk-panel-field\" aria-selected=\"true\" data-key=\"field\"><span class=\"nx-router-n\">01<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Researchers and practitioners<\/span><span class=\"nx-router-title\">A question about the platform or its field<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a02-desk-tab-programme\" aria-controls=\"nx-a02-desk-panel-programme\" aria-selected=\"false\" data-key=\"programme\"><span class=\"nx-router-n\">02<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Governments and agencies<\/span><span class=\"nx-router-title\">A country, basin or sector programme<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a02-desk-tab-correction\" aria-controls=\"nx-a02-desk-panel-correction\" aria-selected=\"false\" data-key=\"correction\"><span class=\"nx-router-n\">03<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Anyone<\/span><span class=\"nx-router-title\">A correction or a concern<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a02-desk-tab-media\" aria-controls=\"nx-a02-desk-panel-media\" aria-selected=\"false\" data-key=\"media\"><span class=\"nx-router-n\">04<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Media<\/span><span class=\"nx-router-title\">An interview, a quote or a figure<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-a02-desk-tab-privacy\" aria-controls=\"nx-a02-desk-panel-privacy\" aria-selected=\"false\" data-key=\"privacy\"><span class=\"nx-router-n\">05<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Data subjects<\/span><span class=\"nx-router-title\">Privacy and data rights<\/span><\/span><\/button><\/div><div class=\"nx-router-panels\"><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a02-desk-panel-field\" aria-labelledby=\"nx-a02-desk-tab-field\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 01 \u00b7 Researchers and practitioners<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A question about the platform or its field<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Banking%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a>. The acknowledgement gives a reference and names the next step.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@globalriskalliance.com?subject=Banking%20Nexus%3A%20enquiry\">contact@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an answer or a referral<\/dd><\/div><div><dt>Handled<\/dt><dd>No fee at R0<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@globalriskalliance.com?subject=Banking%20Nexus%3A%20enquiry&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a02-desk-panel-programme\" aria-labelledby=\"nx-a02-desk-tab-programme\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"3\" x2=\"21\" y1=\"22\" y2=\"22\"\/><line x1=\"6\" x2=\"6\" y1=\"18\" y2=\"11\"\/><line x1=\"10\" x2=\"10\" y1=\"18\" y2=\"11\"\/><line x1=\"14\" x2=\"14\" y1=\"18\" y2=\"11\"\/><line x1=\"18\" x2=\"18\" y1=\"18\" y2=\"11\"\/><polygon points=\"12 2 20 7 4 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 02 \u00b7 Governments and agencies<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A country, basin or sector programme<\/h3><p class=\"nx-p nx-mt-2\">Programme enquiries go through the Consortium Secretariat at <a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Banking%20Nexus%3A%20programme\">contact@therisk.global<\/a>.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Banking%20Nexus%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a scoping dialogue<\/dd><\/div><div><dt>Handled<\/dt><dd>The owner keeps its authority<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@therisk.global?subject=Banking%20Nexus%3A%20programme&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a02-desk-panel-correction\" aria-labelledby=\"nx-a02-desk-tab-correction\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a9 9 0 0 0-9-9 9.75 9.75 0 0 0-6.74 2.74L3 8\"\/><path d=\"M3 3v5h5\"\/><path d=\"M3 12a9 9 0 0 0 9 9 9.75 9.75 0 0 0 6.74-2.74L21 16\"\/><path d=\"M16 16h5v5\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 03 \u00b7 Anyone<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A correction or a concern<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Banking%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a> or use <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/banking-nexus\/trust\/corrections\/\">corrections and concerns<\/a>. A correction is a new version with its history, never a silent edit.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@globalriskalliance.com?subject=Banking%20Nexus%3A%20correction\">integrity@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an acknowledged report<\/dd><\/div><div><dt>Handled<\/dt><dd>Reviewed by someone not involved in the work<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:integrity@globalriskalliance.com?subject=Banking%20Nexus%3A%20correction&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a02-desk-panel-media\" aria-labelledby=\"nx-a02-desk-tab-media\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 22h16a2 2 0 0 0 2-2V4a2 2 0 0 0-2-2H8a2 2 0 0 0-2 2v16a2 2 0 0 1-2 2Zm0 0a2 2 0 0 1-2-2v-9c0-1.1.9-2 2-2h2\"\/><path d=\"M18 14h-8\"\/><path d=\"M15 18h-5\"\/><path d=\"M10 6h8v4h-8V6Z\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 04 \u00b7 Media<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">An interview, a quote or a figure<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Banking%20Nexus%3A%20media\">media@globalriskalliance.com<\/a>. Figures are quoted with their evidence label and their limits.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@globalriskalliance.com?subject=Banking%20Nexus%3A%20media\">media@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a named contact<\/dd><\/div><div><dt>Handled<\/dt><dd>Illustrations are not findings<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:media@globalriskalliance.com?subject=Banking%20Nexus%3A%20media&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-a02-desk-panel-privacy\" aria-labelledby=\"nx-a02-desk-tab-privacy\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 05 \u00b7 Data subjects<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">Privacy and data rights<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Banking%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a>. Personal data is used to answer you and run the community, and is not shared for marketing.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@globalriskalliance.com?subject=Banking%20Nexus%3A%20privacy\">privacy@globalriskalliance.com<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>confirmation of the request<\/dd><\/div><div><dt>Handled<\/dt><dd>Export and erasure on request<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:privacy@globalriskalliance.com?subject=Banking%20Nexus%3A%20privacy&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"agent\" data-nxf-kind=\"agent\" data-nxf-resource=\"nexus:\/\/gra\/A02\/contact\/#agent\" data-nxf-title=\"Ask about this platform\" data-nxf-height=\"620\" hidden><\/div><section id=\"nx-sec-pg-nx-gra-a02-ct\" class=\"nx-section\" data-hue=\"climate\" data-tone=\"alt\" aria-labelledby=\"nx-s-3\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">02<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Before you write<\/span><\/div><h2 id=\"nx-s-3\" class=\"nx-section-title\">What helps the Banking Nexus desk answer.<\/h2><p class=\"nx-lede\">Enquiries to Banking Nexus receive a reference and a named next step; Banking Nexus cannot respond on lending terms, rates or credit appetite.<\/p><\/div><div class=\"nx-section-body\"><div class=\"nx-table-wrap\"><table class=\"nx-table\" data-stack=\"true\"><thead><tr><th>Include<\/th><th>Never send<\/th><\/tr><\/thead><tbody><tr><td data-label=\"Include\">The loan type and region your question concerns<\/td><td data-label=\"Never send\">Borrower or loan-level data<\/td><\/tr><tr><td data-label=\"Include\">Whether you are asking about capital, provisioning, disclosure or continuity<\/td><td data-label=\"Never send\">Internal ratings, limits or pricing<\/td><\/tr><tr><td data-label=\"Include\">The frameworks your institution reports under<\/td><td data-label=\"Never send\">Anything covered by confidentiality or competition rules<\/td><\/tr><\/tbody><\/table><\/div><p class=\"nx-p\">Banking Nexus answers questions on collateral and physical hazard, ECL climate overlays and payment and outsourcing dependencies. Questions about which borrowers, sectors or regions to finance are outside its scope and are declined with a reason.<\/p><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"workflow\" data-nxf-kind=\"workflow\" data-nxf-resource=\"nexus:\/\/gra\/A02\/contact\/#workflow\" data-nxf-title=\"Your enquiry\" data-nxf-height=\"520\" hidden><\/div><section id=\"nx-s-4-sec\" class=\"nx-section\" data-hue=\"finance\" aria-labelledby=\"nx-s-4\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">03<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Canvas<\/span><\/div><h2 id=\"nx-s-4\" class=\"nx-section-title\">The enquiry as a run graph.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-canvas-wrap\"><div class=\"nx-plate\" data-wide=\"true\"><div class=\"nx-plate-label\"><span class=\"nx-eyebrow\"><strong>Canvas<\/strong> \u00b7 the enquiry as a run graph<\/span><span class=\"nx-eyebrow\">Design, not a record<\/span><\/div><div class=\"nx-figure-frame\" data-scene=\"true\"><svg class=\"nx-figure nx-ui nx-dag\" viewBox=\"0 0 1200 564\" data-nx-dag=\"true\" data-w=\"1200\" data-h=\"564\" role=\"img\" aria-labelledby=\"nx-dag-a02-enquiry-t nx-dag-a02-enquiry-d\" data-nx-z=\"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\"><title id=\"nx-dag-a02-enquiry-t\">What happens after you write to Banking Nexus<\/title><desc id=\"nx-dag-a02-enquiry-d\">An enquiry is acknowledged with a reference, routed to the responsible team, answered or referred, and closed on record. No step creates membership, a role, a contract or a commitment. Design of the service path, not a record.<\/desc><\/svg><\/div><\/div><p class=\"nx-caption\"><strong>Fig.<\/strong><span>What happens to an enquiry, from first message to close. Design, not a record; no step creates membership.<\/span><\/p><\/div><\/div><\/div><\/section><section id=\"nx-sec-response\" class=\"nx-section\" data-hue=\"climate\" data-tone=\"alt\" data-variant=\"split\" aria-labelledby=\"nx-s-5\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">04<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Response<\/span><\/div><h2 id=\"nx-s-5\" class=\"nx-section-title\">What happens after you write.<\/h2><p class=\"nx-lede\">Four stages, each held by a named team and each leaving a record. The service level is R0: information and enquiries.<\/p><\/div><div class=\"nx-section-body\"><ol class=\"nx-steps\"><li><span class=\"nx-steps-n\">01<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Received<\/h3><p class=\"nx-p\">An acknowledgement with a reference.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Reference and date<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">02<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Routed<\/h3><p class=\"nx-p\">The name of the team that holds your enquiry and the next step.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Route and owner<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">03<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Answered or referred<\/h3><p class=\"nx-p\">An answer, a conversation, or a referral to the institution that can act.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Outcome, with its limits<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">04<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Closed on record<\/h3><p class=\"nx-p\">A closing note. A correction becomes a new version with its history.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Closure, never a silent edit<\/dd><\/div><\/dl><\/li><\/ol><\/div><\/div><\/section><section id=\"nx-sec-include\" class=\"nx-section\" data-hue=\"finance\" data-variant=\"band\" aria-labelledby=\"nx-s-6\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">05<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Enquiry<\/span><\/div><h2 id=\"nx-s-6\" class=\"nx-section-title\">What to include, and what not to.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-cells\" data-cols=\"4\"><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M17 18a2 2 0 0 0-2-2H9a2 2 0 0 0-2 2\"\/><rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"\/><circle cx=\"12\" cy=\"10\" r=\"2\"\/><line x1=\"8\" x2=\"8\" y1=\"2\" y2=\"4\"\/><line x1=\"16\" x2=\"16\" y1=\"2\" y2=\"4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Who<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">Who you are<\/h3><p class=\"nx-p nx-mt-1\">Your name, institution and role, and the capacity in which you write.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 0 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Where<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What and where<\/h3><p class=\"nx-p nx-mt-1\">The question, and the country, basin, sector or institution it concerns.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"6\"\/><circle cx=\"12\" cy=\"12\" r=\"2\"\/><\/svg><\/span><span class=\"nx-eyebrow\">What<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What you need<\/h3><p class=\"nx-p nx-mt-1\">Information, a conversation, a correction, a referral or a programme discussion.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Not<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What to leave out<\/h3><p class=\"nx-p nx-mt-1\">Confidential or sensitive personal information, unpublished data, anything under embargo. Ask for a secure route first.<\/p><\/div><\/div><p class=\"nx-note nx-mt-3\">An enquiry receives a reference and a named next step. It does not create membership, a role, an assignment, a contract or a commitment of any kind.<\/p><\/div><\/div><\/section><section id=\"nx-sec-pg-sources\" class=\"nx-section\" data-hue=\"climate\" data-tone=\"alt\" data-variant=\"band\" aria-labelledby=\"nx-s-7\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">06<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Sources<\/span><\/div><h2 id=\"nx-s-7\" class=\"nx-section-title\">Where this page's references lead.<\/h2><p class=\"nx-lede\">The bodies and documents this page is read against. Status and editions change; each link goes to the issuing body.<\/p><\/div><div class=\"nx-section-body\"><ul class=\"nx-list\" data-nav=\"true\"><li><a class=\"nx-link\" href=\"https:\/\/www.bis.org\/basel_framework\/\" target=\"_blank\" rel=\"noopener\"><span>Basel Framework (consolidated standards)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/www.bis.org\/bcbs\/publ\/d532.htm\" target=\"_blank\" rel=\"noopener\"><span>BCBS Principles for the effective management and supervision of climate-related financial risks (2022)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/www.bis.org\/bcbs\/publ\/d573.htm\" target=\"_blank\" rel=\"noopener\"><span>BCBS Core Principles for Effective Banking Supervision (2024 revision)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><\/ul><\/div><\/div><\/section><section id=\"nx-s-8-sec\" class=\"nx-section\" data-hue=\"finance\" aria-labelledby=\"nx-s-8\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">07<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Questions<\/span><\/div><h2 id=\"nx-s-8\" class=\"nx-section-title\">Questions and answers.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-faq\"><details><summary>Is there an office for this platform?<\/summary><div class=\"nx-answer\">No separate office. The platform is published by The Global Risks Alliance (GRA); see <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/contact\/\">GRA contact routes<\/a>.<\/div><\/details><details><summary>How long does an answer take?<\/summary><div class=\"nx-answer\">The acknowledgement names the next step and who holds it. The service level is R0: information and enquiries; no response time is promised beyond that.<\/div><\/details><details><summary>Can I send data or documents?<\/summary><div class=\"nx-answer\">Not in a first message. Ask for a secure route; data is only received under stated terms and never republished.<\/div><\/details><details><summary>Who reads my message?<\/summary><div class=\"nx-answer\">The GRA secretariat routes it to the responsible team. Personal data is used to answer you and is not shared for marketing; see <a class=\"nx-link\" href=\"https:\/\/globalriskalliance.com\/banking-nexus\/trust\/\">trust, rights and status<\/a>.<\/div><\/details><\/div><\/div><\/div><\/section><section class=\"nx-section\" data-tone=\"alt\" aria-labelledby=\"nx-rel-9\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Related<\/span><h2 id=\"nx-rel-9\" class=\"nx-h3 nx-mt-2\">Around Banking Nexus.<\/h2><nav class=\"nx-related nx-mt-3\" aria-label=\"Related\"><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/about\/\">Industry scope and publisher <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/sector\/\">Financial discipline overview <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/research\/\">Professional research <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/innovation\/\">Technology and emerging practices <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/readiness\/\">Resilience and finance readiness <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/programmes\/\">Research and industry programmes <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/\">Banking Nexus home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/counterparts\/\">Counterparts across the Consortium <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/\">The Global Risks Alliance home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/globalriskalliance.com\/trust\/\">GRA governance and trust <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/nav><\/div><\/section><section class=\"nx-closing\" aria-labelledby=\"nx-close-10\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Banking Nexus<\/span><h2 id=\"nx-close-10\" class=\"nx-section-title\">Bring your expertise to this field.<\/h2><p class=\"nx-lede\">The current service level is R0: information and enquiries. An enquiry receives a reference and names the next step; applications, payments, compute allocations and registrations open only when their team, terms and review capacity exist.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@globalriskalliance.com?subject=Banking%20Nexus%3A%20Contact%20the%20industry%20platform\">Write to the team <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/\">See all contact routes<\/a><\/div><\/div><\/section><\/div><\/div><script class=\"_iub_cs_skip\">window.__nxMount ? window.__nxMount(document.currentScript) : null;<\/script>\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/#faq\",\"isPartOf\":{\"@id\":\"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/#webpage\"},\"inLanguage\":\"en\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there an office for this platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No separate office. 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Personal data is used to answer you and is not shared for marketing; see trust, rights and status .\"}}]}]}<\/script>\n\n<!-- nx-rev:b7c2b52d2d4cb473 -->\n<!-- nx-path:\/contact\/ -->","protected":false},"excerpt":{"rendered":"<p>LightDarkAuto A02 \u00b7 DESK \u00b7 contactGRA dossier \u00b7 service level R0 GRA\u00b7Banking Nexus\u00b7Established Service desk Contact the industry platform How to reach the team responsible for Banking Nexus, what to &hellip; <a href=\"https:\/\/globalriskalliance.com\/banking-nexus\/contact\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact the industry platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":249,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_buddyx_sub_header_visibility":"","_buddyx_sub_header_title_visibility":"","_hide_show_side_panel":"","_buddyxpro_page_sidebar":"","_buddyxpro_page_disable_header":"","_buddyxpro_page_disable_footer":"","_buddyxpro_page_content_width":"","_buddyxpro_page_header_style":"","_buddyxpro_page_color_mode":"","_buddyxpro_page_loader":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1805","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/pages\/1805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/comments?post=1805"}],"version-history":[{"count":2,"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/pages\/1805\/revisions"}],"predecessor-version":[{"id":1972,"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/pages\/1805\/revisions\/1972"}],"wp:attachment":[{"href":"https:\/\/globalriskalliance.com\/banking-nexus\/wp-json\/wp\/v2\/media?parent=1805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}